Delivered Secure
Delivered Secure is a hosted enterprise file transfer system for banks, credit unions, and businesses.

Mortgage Companies

Mortgage icon

Mortgage Companies

How Mortgage Companies Use Delivered Secure To Transfer Documents

Mortgage companies handle an enormous volume of sensitive financial documents every day. Loan applications, credit reports, tax returns, pay stubs, closing disclosures, title documents, and appraisals all contain highly sensitive personal and financial information that must be protected throughout the mortgage process. A single mortgage file can contain dozens of documents with Social Security numbers, bank account details, and other information that identity thieves prize.

Delivered Secure makes it easy for loan officers, processors, underwriters, and closing departments to securely send and receive documents with borrowers, real estate agents, title companies, and other parties involved in the mortgage process. Recipients do not need to install any software or create an account -- they simply click a link in their email notification to access their secure files.

Which people at mortgage companies are using Delivered Secure for secure document transfer?

Loan officers use Delivered Secure to collect loan applications, income verification documents, and financial statements from borrowers securely, and to send pre-approval letters and rate lock confirmations back to borrowers and real estate agents.

Loan processors and underwriters use Delivered Secure to exchange appraisal reports, title searches, credit reports, and verification documents with third-party vendors and internal teams without relying on unsecured email or fax.

Closing departments use Delivered Secure to securely transmit closing disclosures, settlement statements, wire transfer instructions, and other closing documents to borrowers, title companies, and attorneys.

Title companies and attorneys use Delivered Secure to share title commitments, lien releases, deed documents, and other legal documents with lenders and borrowers, ensuring chain-of-custody documentation for every file.

Why do mortgage companies use Delivered Secure for secure file transfer?

The mortgage industry is heavily regulated, and companies must comply with requirements from the CFPB, state regulators, and investor guidelines that mandate the protection of borrower information. Email is inherently insecure for transmitting documents containing Social Security numbers, bank account numbers, and other sensitive financial data. Delivered Secure provides end-to-end encryption, comprehensive audit trails, delivery confirmation, and automatic file expiration that mortgage companies need to meet their compliance obligations and protect their borrowers.

Secure Wire Transfer Instructions

Wire fraud in real estate transactions has become a significant threat, with criminals intercepting email to redirect closing funds. Delivered Secure eliminates this risk by providing a secure, encrypted channel for transmitting wire transfer instructions and closing documents, with delivery confirmation that proves the intended recipient accessed the information.